Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During high-volume periods (sales, holidays, promotions), processing times may be slightly extended.
Domestic Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Delivery times are estimates and may vary depending on your location and carrier delays.
International Shipping
We offer international shipping to selected countries.
Estimated delivery times:
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Standard International: 7–21 business days
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Express International: 3–10 business days
Please note:
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Customers are responsible for any customs duties, taxes, or import fees applied by their country.
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We are not responsible for delays caused by customs.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you need to change your address, contact us immediately at [your email address].
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery with your order number and photos (if applicable). We will work with the carrier to resolve the issue as quickly as possible.
Delays
While we strive to deliver your order on time, we are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other factors beyond our control.